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Mutual connection

Mentions a real person you both know who suggested you get in touch, and says exactly why they thought of it.

First touch

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Subject lines

  • A mutual contact suggested I write(used in the template)
  • A suggestion from a mutual contact
  • Introduced by a mutual contact

Follow-ups reply in the same thread, so they’re sent as “Re:” the first subject.

The sequence: 2 emails

  1. Email 1 · day 1

    A mutual contact suggested I write

    Hi {{first_name}}, A mutual contact, who I worked with on their app redesign last year, suggested I get in touch. They mentioned {{company}} is rebuilding its onboarding and thought my work there might be relevant. I'm a product designer who focuses on first-run experiences. If you're still scoping it, I'd be glad to share what I learned on that project. Would a short call next week be useful? {{sender_first_name}}

  2. Email 2 · day 6 (5 days after the previous one, if there’s no reply)

    Re: A mutual contact suggested I write

    Hi {{first_name}}, Just following up once. If onboarding isn't the priority at the moment, no problem at all, and thanks for reading. {{sender_first_name}}

{{first_name}} and similar are filled from each lead; after a “|” is the text used when the field is empty. Written for a freelance product designer writing to a startup founder a past client suggested.

When to use it

Only when a real mutual contact actually suggested you reach out and agreed to be named. Never imply a connection that doesn't exist.

Why it works

  • A named, trusted person lends you their credibility for one email.
  • Saying why they thought of you makes it concrete, not a vague 'we should connect'.
  • Readers can check the connection, which is exactly why it must be true.

How to adapt it

  • This template can't use a variable for the contact's name, so write each email by hand or add a custom field (for example referrer) and use {{referrer}} in place of 'a mutual contact'.
  • Replace the design context with what the contact said you could help with.

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