Skip to content
Early access: send from your own mailbox today. What works

Every reply, one inbox, the whole team.

Replies from every connected mailbox land in one shared inbox. Assign them, talk about them in private notes and approve drafts, so no lead gets two answers or none.

Start freePricing

Re: Redesigning the patient portal

AI summary

Elena wants a rough price for a 6-week portal redesign and offered Thursday or Friday afternoon for a call. Their current portal launched in 2021 and support tickets about login are rising.
Maya Chen @Daniel this is a hot one — can you take it? Use the healthcare pricing sheet.
Daniel Osei On it. Drafting now, will send for approval.
Hi Elena, A 6-week portal redesign usually lands between $18k and $26k depending on how many flows we rebuild. Login and appointment booking are where we'd start, given the tickets you mentioned. Thursday at 3pm works on our side — I've sent a hold. I've also attached the clinic dashboard case study, which covers a similar login cleanup. Best, Atique

What it does

  • Assign and route

    Hand a conversation to a teammate, or let routing assign new replies round robin or to the campaign owner, skipping people who are away or full.

  • Private notes in the thread

    Discuss a lead next to their email with @mentions and tasks with an owner and due date. The lead never sees any of it.

  • See who’s on it

    Live presence shows who is reading or typing a reply before you start your own.

  • Approvals

    Teammates draft, a manager approves before anything is sent.

  • Open, snoozed, closed

    Statuses, labels and reminders keep the queue down to what still needs an answer.

  • Merge and block

    Merge two threads from the same person (undo for 7 days), or block a sender or their whole domain from future campaigns.

  • Warmup stays hidden

    Warmup emails are recognised and never shown. You only see real conversations.

How it works in Inboxed

  1. Connect mailboxes

    Each mailbox you connect is read over IMAP or its Google or Microsoft connection. Replies to campaign emails are matched to the lead and campaign.

  2. Replies are sorted

    With AI on, each reply gets an intent (Interested, Question, Not now…) so the ones that can become meetings come first.

  3. Someone takes it

    Routing or a person assigns the reply. Presence and approvals stop double answers.

  4. Answer from the right mailbox

    Your reply goes out from the mailbox the lead wrote to, in the same thread.

Honest limits

What this doesn’t do, and what it needs from you.

  • The inbox shows conversations with leads. It isn’t a full replacement for your mail client: newsletters and other mail stay in the mailbox itself.
  • Viewers can read but can’t work conversations; approvals apply to people whose role needs them.

Questions

Can several people answer from one mailbox?

Yes. Anyone you give access can reply from the shared inbox, and the reply goes from the mailbox the lead wrote to. Presence shows if someone else is already typing.

How does round-robin routing work?

New, unassigned replies go to the chosen teammates in turn, skipping anyone marked away today or at their open-conversation cap. A manual assignment always wins.

Do warmup emails show up?

No. Warmup emails are recognised automatically and never appear in the Inboxed inbox. They still arrive in the mailbox itself, like any email.

Works with the rest of Inboxed

All features · Pricing: $1 per 1,000 emails sent

Warm up today. Launch when you’re ready. Pay only for emails that send.

No subscription, no card to start. Connect a mailbox and warmup begins in under a minute.

Start freeSee how pricing works