Questions, answered plainly

$1 per 1,000 emails sent, which is $0.001 an email, paid from a prepaid wallet. There is no subscription, no monthly fee and no price per seat, so adding teammates costs nothing.

Pricing and calculator

Warmup for every mailbox you connect, checks of the leads in your campaigns, the team inbox and the replies you send from it, analytics and CSV exports. The free email verifier, domain checker, spam word checker and subject line tester on this site need no account.

Free email verifierFree domain checker

No. Building and launching a campaign is free. The wallet is charged as each batch actually sends. Emails left when you pause or stop a campaign, leads skipped by your targeting or suppress list, and addresses that fail the lead checks are never charged.

No. Inboxed sends through mailboxes you connect, such as Google Workspace, Microsoft 365 or any provider with SMTP and IMAP, and your provider bills you for those. Buying domains and ready mailboxes inside Inboxed is coming soon; it isn’t available yet.

By card, through Stripe, once card top-ups open (they’re opening soon). A top-up starts at $5 (5,000 emails). You’ll be able to add a tax ID to your billing profile and turn on automatic top-ups so sending doesn’t pause. Until then, a new workspace’s balance comes from the starter credit.

No. Wallet credit never expires.

No. Wallet top-ups are not refundable, including when you close your account. Because you’re only charged for emails that send, unused credit simply stays in the wallet. Buying domains and mailboxes inside Inboxed is coming soon; when it opens, a failed purchase will be credited back to your wallet automatically.

Refund policy

Running campaigns pause until you add credit and press Resume. A banner warns you earlier, when the balance is low while campaigns are running. You can also set daily, weekly and monthly spend limits for the workspace and each campaign.

Every mailbox you connect joins the warmup network unless you turn it off. It starts at 2 warmup emails a day and adds 2 a day up to 40. Other mailboxes in the network open them, sometimes reply, and move them out of spam. Warmup emails never show up in the team inbox, and warmup keeps running at a lower volume while you send.

Email warmup

The share of a mailbox’s warmup emails that reached the inbox, not spam, over the last 14 days, from 0 to 100. It appears after at least five placements. Below 80, lower the daily limit and check the domain’s SPF, DKIM and DMARC.

Every email carries an unsubscribe link and one-click unsubscribe headers. Bounced, unsubscribed and complaining addresses are never emailed again by your workspace. A content scan blocks spam patterns before launch and as each email sends. A mailbox pauses itself if more than 5% of its recent emails bounce, and a campaign pauses above 8%. Every six hours, sending domains’ own mail servers are checked against blocklists that allow commercial lookups (PSBL and DroneBL).

Staying out of spam

No tool can. Placement depends on your domain, your list and what you write. Inboxed gives you the levers (warmup, verification, pacing, limits, plain-text sending with tracking off by default) and shows you when something goes wrong.

A new workspace can send up to 300 emails a day until we’ve reviewed it; we raise the limit after review. Each mailbox also has its own daily limit, 30 by default, which you can change. Sending happens inside the hours you set.

There’s no plan limit on mailboxes, warmup, leads or teammates. You pay only for emails sent.

Phishing, malware, scams, misleading claims, purchased lists of people who never shared their address publicly, and content that harasses or deceives. Every campaign needs a working unsubscribe link and your postal address, and launches are blocked without them.

Acceptable use policy

For the leads and emails you upload, you’re the controller and Inboxed is your processor. Our Data Processing Agreement (GDPR Article 28) can be accepted for your workspace in Settings → Compliance. You can export, correct and erase a person’s data in one step, and set automatic deletion of old leads, messages and tracking events. You still need a lawful basis for every lead you contact.

Data Processing AgreementSub-processors

No. Only replies to your campaigns are imported into Inboxed. The rest of your mailbox stays private.

No. We never use your emails to train models outside your workspace, never sell your data and never share leads between customers.

The public website sets no cookies, and we use no advertising or tracking cookies. Our page-view counts are cookieless.

Cookie policy

Today, on the AI account you connect, it writes one opening line per lead from their company website, rewrites your emails, suggests subject lines, summarizes a lead and translates replies. Reply labels, reply drafts and Not now follow-ups are coming soon; every AI draft will wait for a person to approve it.

AI features

Yes, for the AI features that work today. They run only through your own AI account: Google Gemini, Groq and OpenRouter have free tiers, and Anthropic and OpenAI work too. Your provider bills you directly, if at all, and Inboxed charges nothing for these calls.

Yes. Each client gets its own workspace with separate leads, campaigns, mailboxes, inbox and wallet. Agency owners and admins can switch between clients, move paid credit from the agency wallet to a client, set a monthly spending limit per client, and share a read-only portal link per client. Client workspaces don’t get the starter credit, so funding them needs card top-ups, which open soon.

Inboxed for agencies

Your agency’s name appears on the client portal and reports. Inboxed’s name stays visible. It isn’t white-label. Agencies bill their own clients; Inboxed never bills your clients directly.

Outlook and Microsoft 365 mailboxes connect in one click by signing in with Microsoft. One-click Gmail is coming; today Gmail and Google Workspace connect with a Google app password. Any other mailbox with SMTP and IMAP access works too.

HubSpot, Pipedrive and more than ten other CRMs connect with your own CRM account; unsubscribes and bounces sync today, and interested replies will go to your CRM automatically once reply sorting switches on (coming soon). Slack alerts by incoming webhook, signed webhooks for new replies, a REST API and an MCP server for Claude are included.

IntegrationsDevelopers and API

Yes. Inboxed is for cold email outreach. It doesn’t send LinkedIn messages, SMS or calls.

Yes. Share your referral link and you earn 20% of what each referred customer pays into their wallet, as wallet credit, for 12 months from their sign-up, up to $25 per referred customer per month.

Referral program