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Breakup with a redirect

A last email that asks for the right person instead, in case you've been writing to the wrong one.

Breakup email

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Subject lines

  • Pre-employment checks at {{company}}(used in the template)
  • Wrong person?
  • Who handles screening at {{company}}?

Follow-ups reply in the same thread, so they’re sent as “Re:” the first subject.

The sequence: 2 emails

  1. Email 1 · day 1

    Pre-employment checks at {{company}}

    Hi {{first_name}}, We run pre-employment screening for growing companies: identity, right to work and references, usually back within two working days. Is that something you look after at {{company}}? {{sender_first_name}}

  2. Email 2 · day 7 (6 days after the previous one, if there’s no reply)The email this template is about

    Re: Pre-employment checks at {{company}}

    Hi {{first_name}}, Last note from me. If someone else at {{company}} looks after candidate checks, I'd be grateful if you could point me their way, or forward this. If not, thanks for reading and all the best. {{sender_first_name}}

{{first_name}} and similar are filled from each lead; after a “|” is the text used when the field is empty. Written for a background check provider writing to HR teams.

When to use it

As the final email when you're not certain your contact owns the decision.

Why it works

  • Silence sometimes means 'not my area'. This gives them an easy way to say so.
  • Forwarding to a colleague costs the reader a few seconds and helps you a lot.
  • It closes politely whether or not they help.

How to adapt it

  • Name the responsibility, not a job title, since titles vary between companies.

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