Inboxed + Freshsales
Create or update Freshsales contacts from interested replies and meetings, with a note; unsubscribes and bounces are logged.
Freshsales (Freshworks CRM) gets a contact for every lead who replies with interest or books a meeting, with the reply attached as a note.
Freshsales’ subscription fields aren’t documented as writable, so Inboxed records unsubscribes and bounces as notes instead of guessing at a field.
What you can do
- Create or update contacts from interested replies and meetings
- Attach the reply as a note
- Record unsubscribes and bounces as notes
Events it can receive
- Interested reply
- Meeting booked
- Lead unsubscribed
- Email bounced
Set it up in 3 steps
- In Freshsales, open your profile picture → Settings → API Settings and copy your API key.
- Copy your bundle address, like https://acme.myfreshworks.com.
- In Inboxed → Integrations → Freshsales, paste both and pick events.
Full setup text, as shown in the app
In Freshsales: profile picture → Settings → API Settings, copy your API key. The address is your bundle URL, like https://acme.myfreshworks.com.
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Freshsales is a trademark of its owner. Inboxed isn’t affiliated with or endorsed by it. Any fees Freshsales charges are billed by Freshsales, not Inboxed.
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