The team inbox
Assign, comment, approve, snooze, and keyboard shortcuts.
Only replies to your campaigns are imported. The rest of your mailbox stays private.
- Assign a conversation to a teammate; internal comments are never sent to the lead.
- SDRs’ replies can wait for a manager’s approval. Approved replies send from the mailbox the conversation came from, threaded.
- Snooze hides a conversation for a day; it comes back sooner if the lead writes again.
- Keyboard: j and k move through the list, / searches.
- With AI connected, replies are tagged by intent (meeting request, interested, question…) and the respond-first view puts them on top.
Unsubscribe requests ("remove me", "stop emailing") are honoured automatically, and out-of-office replies push that lead’s next email back a week.